My question is why would the new version be available but not present the user with the 'Update' button to install the new version? If they uninstall and reinstall the app, the new app they install serves the new version. The issue I am currently experiencing is that a tester who already has the app is not served an updated version when they return to the store page.
The reason I want to use internal testing, for now, is that the documentation states there is no verification period between versions and testers get the new version immediately. I have numerous testers all of which can download the app, use it and test it no problem.
I have an app that is currently using the internal testing track on Google Play. His goal has always been to help as many people as possible learn something new about technology.I have found the other versions of my question on SO and have already tried to contact Google through their dev support trying both the chat/email options, but have yet to get a straight answer about this. And now, he continues down that same path at Android Police, using his technical knowledge and skills to write how-to guides. That led him to Gadget Hacks, where Stephen got to write educational and informative pieces for Android smartphones. He started out as a lesson plan writer in computer science and IT for, which allows students to earn real college credits online. Stephen has been passionate about writing his entire life and finally turned it into a professional career in 2016. Although not as popular as it once was, he still continues to root his primary devices today using the latest version of Magisk. He would frequently install custom ROMs, kernels, and recoveries to improve his Android experience beyond what stock could provide. After that, Stephen quickly learned about unlocking the bootloader and gaining full root access - both changed his smartphone life forever. However, he didn't get his first Android device until 2009 with the original Motorola Droid. He has actively followed the Android scene since 2008 with the HTC Dream, known by most as the T-Mobile G1. Stephen previously worked as a freelance how-to guide writer for the Android rooting, modding, and custom ROM section at Gadget Hacks. As a long-time power user who knows his devices from the inside out, he uses that knowledge to tweak and customize them to better fit his specific needs. He came on board with the team in late 2021, bringing his strong technical background in computers, smartphones, and customer service with him. Stephen is a freelance writer at Android Police who primarily covers how-to guides, features, and the occasional in-depth explainer across various topics.
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